Caversham's first choice for Reflexology, Massage, Aromatherapy & Western Acupuncture
Data Protection
A full copy of my Data Protection Policy is available upon request.
The Information that I retain, is used for the sole purpose of treating you. I am providing and I am required to keep these records for a certain period of time, after which I destroy these records by shredding them.
The information is not shared with third parties, and is kept locked safely away. The information I hold will be retrieved immediately prior to your appointment, updated, with information relating to your treatment, then locked away again immediately after your treatment.
PRIVACY POLICY 1. Consent: by filling in any of the forms on this website, you are giving your consent for Caversham Holistics to hold your personal information. The information which you supply on the forms will be held together with any clinical records or purchasing information, as applicable. I use this information to give you the best possible treatment and for the purposes of insurance.
2. Links: We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
3. Storing your information: your information is not stored electronically. It is stored in a locked filing cabinet.
4. Retaining your information: You have the right to ask me to destroy your records at any time if you wish to terminate our working relationship. Otherwise, adults’ records are retained for 7 years following our last date of contact. Children’s records are retained until their 25th or 26th birthday, depending on the exact age of the child when their treatment ended.
5. Accessing your information: Your records are accessed solely by myself, for clinical purposes. You have the right to request a copy of your records at any time.
6. Sharing your information: your information will be kept strictly confidential unless there are legal grounds for me to disclose something which you have told me to a third party. I shall always inform you if I feel that disclosure is necessary and seek your permission and co-operation first.
7. Complaints: if, for any reason, you are unhappy with how I am handling your data, please raise your concerns with me first, so that we can seek a resolution. If you are still not satisfied, then you have the right to complain to the Information Commissioner’s Office (ICO).
We take confidentiality seriously and will not pass on or sell your data to anyone unless there is a legal reason.
Please ensure you read the Cancellation Policy prior to booking, as T's & C's Apply.
28B Prospect Street, Caversham, Reading, RG4 8JG (Entrance is on Chester Street) Tel: 07840 962 663 Email: [email protected]